Customer Support Executive
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Responsibilities
• Answering phones and explaining the product and services offered by the company.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Maintaining the database of customers on a regular basis.
• Suggest solutions based on customers’ needs and requirements.
Requirements
• Minimum Qualification Graduation
• Language: Hindi, English, and regional language will be added advantage
• Work experience as a support executive will be added advantage
• Professional certification in sales and marketing will be an advantage.
• Exceptional oral and written communication skills.
• Hard-working individual.
• Good time management abilities.
• Ability to tolerate stress and pressure.
• Answering phones and explaining the product and services offered by the company.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Maintaining the database of customers on a regular basis.
• Suggest solutions based on customers’ needs and requirements.
Requirements
• Minimum Qualification Graduation
• Language: Hindi, English, and regional language will be added advantage
• Work experience as a support executive will be added advantage
• Professional certification in sales and marketing will be an advantage.
• Exceptional oral and written communication skills.
• Hard-working individual.
• Good time management abilities.
• Ability to tolerate stress and pressure.
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