CUSTOMER SUPPORT EXECUTIVE
Published date: 2026/11/08
- Location: Ahmedabad, Gujarat, India
Excellent interpersonal and written and oral communication skills.
>> Ability to lead a team.
>> Knowledge of CRM systems.
>> Computer skills especially Microsoft Office & tools.
>> Managing a team of representatives offering customer support.
>> Overseeing the customer service process.
>> Resolving customer complaints brought to your attention.
>> Creating procedures.
>> Planning the standardization of service delivery.
>> Monitoring the work of individual representatives and of the team.
>> Conducting quality assurance surveys with customers
>> Providing feedback to the management.
>> Possessing excellent product knowledge to enhance customer support.
>> Maintaining a pleasant working environment for your team.
>> Ability to lead a team.
>> Knowledge of CRM systems.
>> Computer skills especially Microsoft Office & tools.
>> Managing a team of representatives offering customer support.
>> Overseeing the customer service process.
>> Resolving customer complaints brought to your attention.
>> Creating procedures.
>> Planning the standardization of service delivery.
>> Monitoring the work of individual representatives and of the team.
>> Conducting quality assurance surveys with customers
>> Providing feedback to the management.
>> Possessing excellent product knowledge to enhance customer support.
>> Maintaining a pleasant working environment for your team.
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