Customer Support Executive
Published date: 2026/11/07
- Location: Jaipur, Raj, India
2-3 years of experience in customer support.
Good communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively
Excellent interpersonal communication skills
Excellent relationship & team building skills
Proactive self starter
Effective planning ability
Tenacity to achieve results in a demanding environment
Strong service ethic
Enjoys fast paced changing environment
Positive “can do” and “will do” attitude
Experience:
Maintenance of strict confidentiality and discretion is essential
Building partnerships
Customer Satisfaction
Building customer loyalty
Quality Service
Genuine Customer Care
Continuous improvement
Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Close out or open call records
Compile reports on overall customer satisfaction
Inform customer of deals and promotions
Resolve customer complaints via phone, email, mail or social media
KRAs:
Customer Service
Product Knowledge
Quality Focus
Market Knowledge
Documentation Skills
Listening Skills
Phone Skills
Resolving Conflict
Multitask
Patience
Good communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively
Excellent interpersonal communication skills
Excellent relationship & team building skills
Proactive self starter
Effective planning ability
Tenacity to achieve results in a demanding environment
Strong service ethic
Enjoys fast paced changing environment
Positive “can do” and “will do” attitude
Experience:
Maintenance of strict confidentiality and discretion is essential
Building partnerships
Customer Satisfaction
Building customer loyalty
Quality Service
Genuine Customer Care
Continuous improvement
Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Close out or open call records
Compile reports on overall customer satisfaction
Inform customer of deals and promotions
Resolve customer complaints via phone, email, mail or social media
KRAs:
Customer Service
Product Knowledge
Quality Focus
Market Knowledge
Documentation Skills
Listening Skills
Phone Skills
Resolving Conflict
Multitask
Patience
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