Customer Support/ Email & Chat Support Executive
Published date: 2026/11/06
- Location: Ahmedabad, Gujarat, India
6 months to 2 years of experience in similar capacity with great client facing skills are required. With strong technical & client understanding are required.
Our requirement
Take ownership of customer issues reported and direct customer toward solutions.
Provide prompt and accurate feedback to customers.
Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
Providing creative workarounds and solutions that will enable customers to continue having faith in product despite product implementation obstacles.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to product use, design and configuration.
Strong customer relationship skills and the ability to work in a team environment
Strong written english skills(Good English Speaking would be advantage)
Technically sound knowledge to understand our Digital Products
Male candidate preferred
should be ready to work in evening shift
Our requirement
Take ownership of customer issues reported and direct customer toward solutions.
Provide prompt and accurate feedback to customers.
Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
Providing creative workarounds and solutions that will enable customers to continue having faith in product despite product implementation obstacles.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to product use, design and configuration.
Strong customer relationship skills and the ability to work in a team environment
Strong written english skills(Good English Speaking would be advantage)
Technically sound knowledge to understand our Digital Products
Male candidate preferred
should be ready to work in evening shift
0 page views
Related listings
-
CUSTOMER CARE EXECUTIVE-SERVICEBPOOperations: Identify high transacting customers and reduce the transactions of these customers a. Identify Depleting customers and control them b. Reduce or improve on Band 1 and Band 2 Customers c. Reduce Band 1 and Band 2 Txns Handling of cash rece...2026/11/06
-
International BPO- US Healthcare- Medical Billing ...BPOCalling insurances for claim status & eligibility verification -Working on the outstanding claims reports/account receivable reports received from the -client or generated from the specific client software. Mail:[Confidential Information]2026/11/06
-
Openings For Freshers @Ahmedabad For International...BPOCustomer Support Executive We are now conducting Virtual Interviews Interested candidates can send CV on hardi21.gautamconsultancy (No Space) Call or SMS on Hardi Parikh - 7495902347 Hiring at Ahmedabad Perks and benefitsPerformance Incentives+work F...2026/11/06