Customer support associate
Published date: 2026/11/07
- Location: Jaipur, Rajsthan , India
ResponsibilitiesAnswer customer care calls/emails and resolve customer queries.Create tickets on support software and close them timely.Calling up customers whose orders have been delayed in transit and keeping them informed.Extensively following up with courier companies and getting shipments delivered.Servicing customer queries over Email, Facebook, Instagram, and any other platforms.Reconciling payments from Courier companies and issuing refunds if applicable.Following up with customers and...
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