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Customer Support Associate

Published date: 2026/11/06
  • Location: Ahmedabad, Gujarat, India
Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.

Minimum Experience: 2 Years


Must Have Skills:

Excellent communcation
Fluent in Hindi & English
Working knowledge of Microsoft Excel
Typing Speed of minimum 30 Words Per Minute
Outspoken personality ( someone who likes to talk with people )
Good To have Skills:

Previous Experience with eCommerce Industry or processes like listings, order processing, etc.
Experience with accounting software like Tally, Busy, Quickbooks, etc.
Job Duties:

Understand OMSGuru platform and its functioning thoroughly
Support our existing clients via Chat, Phone, Email & Tickets.
Help onboard new clients onto our system
Company Name: OMS Guru

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