Customer Support Analyst Ahmedabad
Published date: 2026/11/07
- Location: Ahmedabad, Gujarat, India
As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers, and our colleagues as well. Our goal is to make our customers happy by solving their issues and giving them a good quality service.
Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you will redirect customers to our Developers, depending on the types of request.
Indeed, you will closely collaboration with internal teams such as Consultants, Sales or Developers.
Business Knowledge
Technical Skills
Autonomy
Variability of the Job
Quality of Product / Tools
Responsibilities
Help customers with their use of Odoo Business Apps
Solve functional problems by investigating
Engage with our visitors and leads (Livechat)
Ensure customers' satisfaction
Improve customers's experience
Contribute to the improvement of our product & all documentation
Side projects (recruit and onboard new colleagues, give training, ...)
Must Have
Bachelor or Master degree
IT & Business Affinity
Customer oriented
Autonomous and fast learner
Fluent in English
Solution minded
Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you will redirect customers to our Developers, depending on the types of request.
Indeed, you will closely collaboration with internal teams such as Consultants, Sales or Developers.
Business Knowledge
Technical Skills
Autonomy
Variability of the Job
Quality of Product / Tools
Responsibilities
Help customers with their use of Odoo Business Apps
Solve functional problems by investigating
Engage with our visitors and leads (Livechat)
Ensure customers' satisfaction
Improve customers's experience
Contribute to the improvement of our product & all documentation
Side projects (recruit and onboard new colleagues, give training, ...)
Must Have
Bachelor or Master degree
IT & Business Affinity
Customer oriented
Autonomous and fast learner
Fluent in English
Solution minded
0 page views
Related listings
-
Bpo Call Center- Domestic CallingBPOJob Description • an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. • ability to turning frustrated clients into repeat customers kinjal suthar 6352717 required candi...2026/11/07
-
Urgent hiring for BPO & Telecaller AhmedabadBPOLooking for Passionate and Dedicated people who can Promote our Company Online and Offline. All you need is a Dynamic Personality Good communication skills Are Driven and Foccused Can work independently Then get in touch right away.,2026/11/07
-
BPO jobs in Ahmedabad 2022 - Apply ComputerBPOBPO jobs in Ahmedabad 2022 | Available Computer Operator & Data Entry Ahmedabad & Other Posts | BPO jobs in Ahmedabad Registration Process. BPO jobs in Ahmedabad Applications are invited from Ahmedabad sector in prescribed form through online...2026/11/07