Customer Support Agent

Benefits
Pulled from the full job description
Leave encashment
Paid sick time
Provident Fund
Profile: Customer Care Supports

Roles: handling calls, addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Requirement:

High school diploma or equivalent.
Proven experience in a call center or customer service role is advantageous.
Effective communication skills.
Strong active listening and problem-solving abilities.
Familiarity with customer relationship management (CRM) software and call center technology.
Ability to remain calm and professional under pressure.
Adaptability and willingness to work in a 24/7 environment, including weekends and holidays.
Strong attention to detail and organizational skills.
Customer-centric attitude with a genuine desire to assist customers.
The Perks

The Great responsibility.
A fun-life balance.
Culture of openness and flexibility allows employees to keep growing and gravitating to roles that fit their talents and
passions.

We are offering 5,000/- INR as a travel allowance which is apart from the salary basis attendance %.
We follow the 5.5 working days policy.
Salary: for freshers- upto 25000 and for experienced- upto 35000

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Leave encashment
Paid sick time
Provident Fund
Schedule:

Rotational shift
Supplemental pay types:

Performance bonus
Yearly bonus
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Customer service: 1 year (Required)
Language:

English (Required)
Ability to Relocate:

Jaipur, Rajasthan: Relocate before starting work (Required)