Customer Support

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Primary Duties And Responsibilities :

- Follow procedures methodically to accurately respond to customers on Call.

- Provide quotes and information to customers related to their product.

- Provide information including Delivery time and other quires related to product.

- Fulfill invoice requests on purchased products.

Eligibility :

- Should have minimum 6 months experience in BPO. Freshers also considered.

- Should be proficient in spoken and written English & Hindi. No MTI or RTI , grammatical or pronunciation errors.

- All agents to be cross skilled to manage all channel interactions

- Male candidates should be comfortable working any 24/7 shift.

- Female candidates should be comfortable working from office between 09:00 AM to 09:00 PM.

Work Culture :

- Work from office (Jaipur Location)

- 6 days a week with 1 rotational off

- 24/7 any 9 hours shift for Male candidates

- 9 hours of shift between 08:00 AM to 08:00 PM for female candidates.
Company Name: Dazzlelect

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