Customer Success Lead
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
About US:-
We are an Ahmedabad based young start-up acquired by Reliance Industries. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries to manage Production, Inventory, Cloud-POS, Smart Retail, Omni channel ecommerce, Self - Checkout, Smart Cart, m-POS, Self-Ordering, Cloud Printing, Customer Loyalty, Memberships, Self-Kiosk, GST Returns, Accounting, Analytics and much more!
Website: https://www.vasyerp.com/
What will you do (Role & Responsibilities):
• Nurturing customer relationships through onboarding calls and meetings
• Working closely with our customers to ensure they are satisfied with the solution and services
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Coach team on customer success best...
We are an Ahmedabad based young start-up acquired by Reliance Industries. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries to manage Production, Inventory, Cloud-POS, Smart Retail, Omni channel ecommerce, Self - Checkout, Smart Cart, m-POS, Self-Ordering, Cloud Printing, Customer Loyalty, Memberships, Self-Kiosk, GST Returns, Accounting, Analytics and much more!
Website: https://www.vasyerp.com/
What will you do (Role & Responsibilities):
• Nurturing customer relationships through onboarding calls and meetings
• Working closely with our customers to ensure they are satisfied with the solution and services
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Coach team on customer success best...
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