Customer Success Associate
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job details
No matching job preferences
Salary
₹2,56,625 - ₹4,00,000 a year
Job type
Full-time
Shift and schedule
Monday to Friday
Benefits & Perks
Work from home, Health insurance
Qualifications
English (Required)
Customer service (Preferred)
Benefits
Pulled from the full job description
Health insurance
Work from home
Full Job Description
Oytra is India's Leading Art Supplies Brand. We process about 600-700 online orders per Day from Amazon/Own Website.
Monday to Friday in Office. Only Saturday will be Work from Home.
Few of your Job Roles –
1. Take all incoming calls. Make notes against each call and guide the customers/suppliers.
2. Reply to all Whatsapp/Email/Website Messages
3. Solve Customer Problems related to Deliveries/Product Issues etc.
4. Call Delivered orders for feedback on delivery and product quality
5. Call & convert abondoned checkouts
6. Call for Feedbacks
7. Any other calling related tasks
8. Managing Shiprocket
9. Being a Startup, you shall have to work on general day-to-day tasks as directed apart from above. Role is not limited as we are startup
Job Type: Full-time
Salary: ₹256,625.34 - ₹400,000.00 per year
Benefits:
Health insurance
Schedule:
Monday to Friday
Ability to commute/relocate:
Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service (Preferred)
Language:
English (Required)
Willingness to travel:
100% (Required)
Expected Start Date: 05/06/2023
Hiring Insights
Hiring 1 candidate for this role
Job activity
Posted 1 day ago
No matching job preferences
Salary
₹2,56,625 - ₹4,00,000 a year
Job type
Full-time
Shift and schedule
Monday to Friday
Benefits & Perks
Work from home, Health insurance
Qualifications
English (Required)
Customer service (Preferred)
Benefits
Pulled from the full job description
Health insurance
Work from home
Full Job Description
Oytra is India's Leading Art Supplies Brand. We process about 600-700 online orders per Day from Amazon/Own Website.
Monday to Friday in Office. Only Saturday will be Work from Home.
Few of your Job Roles –
1. Take all incoming calls. Make notes against each call and guide the customers/suppliers.
2. Reply to all Whatsapp/Email/Website Messages
3. Solve Customer Problems related to Deliveries/Product Issues etc.
4. Call Delivered orders for feedback on delivery and product quality
5. Call & convert abondoned checkouts
6. Call for Feedbacks
7. Any other calling related tasks
8. Managing Shiprocket
9. Being a Startup, you shall have to work on general day-to-day tasks as directed apart from above. Role is not limited as we are startup
Job Type: Full-time
Salary: ₹256,625.34 - ₹400,000.00 per year
Benefits:
Health insurance
Schedule:
Monday to Friday
Ability to commute/relocate:
Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service (Preferred)
Language:
English (Required)
Willingness to travel:
100% (Required)
Expected Start Date: 05/06/2023
Hiring Insights
Hiring 1 candidate for this role
Job activity
Posted 1 day ago
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