Customer Success Associate
Published date: 2024/01/10
- Location: bengaluru, Karnataka, India
Job details
No matching job preferences
Salary
₹19,000 - ₹20,000 a month
Job type
Full-time
Fresher
Regular / Permanent
Shift and schedule
Morning shift
Night shift
Rotational shift
Evening shift
Day shift
Monday to Friday
Benefits & Perks
Provident Fund, Health insurance
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full Job Description
PURPOSE OF POSITION
The candidate will be responsible to handle the queries and complaints from customers on inbound calls.
PRIMARY DUTIES AND RESPONSIBILITIES
Follow procedures methodically to accurately respond to customers on Call.
Provide quotes and information to customers related to their products.
Provide information including Delivery time and other queries related to the product.
Fulfill invoice requests on purchased products.
ELIGIBILITY-
Should have minimum 6 months experience in BPO.
Should be proficient in spoken and written English.
All agents to be cross skilled to manage all channel interactions.
WORK CULTURE-
6 days a week with 1 rotational off
24/7 any 9 hours shift for Male candidates
9 hours of shift between 09:00 AM to 09:00 PM for female candidates.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹19,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Evening shift
Monday to Friday
Morning shift
Night shift
Rotational shift
Supplemental pay types:
Joining bonus
Performance bonus
Speak with the employer
+91 7000115101
Hiring Insights
Hiring 10+ candidates for this role
Job activity
Posted today
No matching job preferences
Salary
₹19,000 - ₹20,000 a month
Job type
Full-time
Fresher
Regular / Permanent
Shift and schedule
Morning shift
Night shift
Rotational shift
Evening shift
Day shift
Monday to Friday
Benefits & Perks
Provident Fund, Health insurance
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full Job Description
PURPOSE OF POSITION
The candidate will be responsible to handle the queries and complaints from customers on inbound calls.
PRIMARY DUTIES AND RESPONSIBILITIES
Follow procedures methodically to accurately respond to customers on Call.
Provide quotes and information to customers related to their products.
Provide information including Delivery time and other queries related to the product.
Fulfill invoice requests on purchased products.
ELIGIBILITY-
Should have minimum 6 months experience in BPO.
Should be proficient in spoken and written English.
All agents to be cross skilled to manage all channel interactions.
WORK CULTURE-
6 days a week with 1 rotational off
24/7 any 9 hours shift for Male candidates
9 hours of shift between 09:00 AM to 09:00 PM for female candidates.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹19,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Evening shift
Monday to Friday
Morning shift
Night shift
Rotational shift
Supplemental pay types:
Joining bonus
Performance bonus
Speak with the employer
+91 7000115101
Hiring Insights
Hiring 10+ candidates for this role
Job activity
Posted today
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