Customer Service/Scheduler
Published date: 2024/01/10
- Location: India
```Duties```
- Provide exceptional customer service to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell products and services to customers when appropriate
- Conduct outbound calls to follow up with customers or provide additional information
- Perform data entry and maintain accurate customer records
- Analyze customer needs and recommend appropriate solutions
- Collaborate with team members to ensure customer satisfaction
```Skills```
- Fluent in English, both written and verbal
- Strong communication skills, with the ability to effectively communicate with customers from diverse backgrounds
- Proven experience in customer service, preferably in a call center or similar environment
- Ability to upsell products and services to customers
- Proficient in data entry and navigating computer systems
- Excellent problem-solving skills and the ability to analyze customer issues
- Sales experience is a plus
This is an exciting opportunity for a motivated individual who is passionate about providing excellent customer service. Join our team and make a difference in the lives of our valued customers!
Note: Please do not include any contact information such as email or phone number.
Job Type: Full-time
Pay: ₹30,000.00 - ₹50,000.00 per month
Schedule:
Day shift
Monday to Friday
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
US/ UK/ Canada based customer: 1 year (Required)
Language:
English (Required)
Work Location: Remote
- Provide exceptional customer service to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell products and services to customers when appropriate
- Conduct outbound calls to follow up with customers or provide additional information
- Perform data entry and maintain accurate customer records
- Analyze customer needs and recommend appropriate solutions
- Collaborate with team members to ensure customer satisfaction
```Skills```
- Fluent in English, both written and verbal
- Strong communication skills, with the ability to effectively communicate with customers from diverse backgrounds
- Proven experience in customer service, preferably in a call center or similar environment
- Ability to upsell products and services to customers
- Proficient in data entry and navigating computer systems
- Excellent problem-solving skills and the ability to analyze customer issues
- Sales experience is a plus
This is an exciting opportunity for a motivated individual who is passionate about providing excellent customer service. Join our team and make a difference in the lives of our valued customers!
Note: Please do not include any contact information such as email or phone number.
Job Type: Full-time
Pay: ₹30,000.00 - ₹50,000.00 per month
Schedule:
Day shift
Monday to Friday
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
US/ UK/ Canada based customer: 1 year (Required)
Language:
English (Required)
Work Location: Remote
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