Customer Service Team Lead Jaipur

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
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Customer Service Team Lead Jaipur

callcenterjob.co.in
Jaipur, Rajasthan
Apply on Post Free Job Website | Search Job For Free
16 hours ago
Full–time
Create an inspiring team environment with an open communication culture:

• Set clear team goals

• Delegate tasks and set deadlines

• Oversee day-to-day operation

• Monitor team performance and report on metrics

• Motivate team members

• Discover training needs and provide coaching

• Listen to team members’ feedback and resolve any issues or conflicts

• Recognize high performance and reward accomplishments

• Encourage creativity and risk-taking

• Suggest and organize team building activities

• Proven work experience as a team leader or supervisor

• In-depth knowledge of performance metrics

• Good PC skills, especially MS Excel

• Excellent communication and leadership skills

• Organizational and time-management skills

• Decision-making skills

• Degree in Management or training in team leading is a plus
Company Name: callcenterjob.co.in

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