Customer Service Specialist
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Requirement s / Experience
Min 2 years of proven work experience as a Customer Success Manager or Client Manager in a
SaaS company, Sales Account Executive, or similar role
Hands-on experience with multiple sales techniques (including cold calls)
Track record of achieving sales quotas
Experience with CRM software (e.g. Zoho)
Familiarity with MS Excel & PPTs (analyzing spreadsheets, charts, pivots)
Ability to deliver engaging presentations
Presence on Professional networking Social media channels to boost sales - eg. LinkedIn, etc
Skills Required
Persistent Client interaction & Engagement
Email Writing
Report Creation - Excel
CRM Management Tech Savvy
Microsoft Office - Word, Excel, PPT
Social Media Marketing - LinkedIn, etc
Problem-Solving
Presentation Creation
Excellent Communication Skills - English
Analytic Thinking
Open to various projects
Ability to research and keep on top of
industry development
Min 2 years of proven work experience as a Customer Success Manager or Client Manager in a
SaaS company, Sales Account Executive, or similar role
Hands-on experience with multiple sales techniques (including cold calls)
Track record of achieving sales quotas
Experience with CRM software (e.g. Zoho)
Familiarity with MS Excel & PPTs (analyzing spreadsheets, charts, pivots)
Ability to deliver engaging presentations
Presence on Professional networking Social media channels to boost sales - eg. LinkedIn, etc
Skills Required
Persistent Client interaction & Engagement
Email Writing
Report Creation - Excel
CRM Management Tech Savvy
Microsoft Office - Word, Excel, PPT
Social Media Marketing - LinkedIn, etc
Problem-Solving
Presentation Creation
Excellent Communication Skills - English
Analytic Thinking
Open to various projects
Ability to research and keep on top of
industry development
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