Customer Service Specialist
Published date: 2026/11/07
- Location: Jaipur, Rajasthan, India
• Answer calls professionally and provide information about products and services, take/cancel orders, and
obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Requirements
Strong communications skills Ability to listen and problem-solve
Strong interpersonal skills -Ability to perform under pressure
- Basic computer skills
- Handling US Customer Over The Call Or Chat
- Customer Care
- Excellent Communications Required - Rotational Shifts
obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Requirements
Strong communications skills Ability to listen and problem-solve
Strong interpersonal skills -Ability to perform under pressure
- Basic computer skills
- Handling US Customer Over The Call Or Chat
- Customer Care
- Excellent Communications Required - Rotational Shifts
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