Customer Service Role - BPO
Published date: 2026/11/07
- Location: Kolkata, West Bengal, India
- Flexible working options
- Leadership Role
- Work in a company with a solid track record of performance
Our client is American business services company specializing in customer engagement and business performance
The Job
Role and Responsibility:
- Answer incoming calls and respond to customer's emails.
- Managing and resolving customer queries/status/complaints.
- Identifying and escalating issues to supervisors.
- Providing products and service information to customers.
Ideal Candidate :
Skills Required :
- Any Fresher Undergraduate/ Graduate/ Post Graduate, experience in Bpo voice/non voice process only is eligible
-Shift : Rotational Shift/ Rotational Week Off
- Willingness to work in Voice process
- Must have good English speaking and narration skills.
- Good to have analytical, presentation & communication skill.
(ref:updazz.com
- Leadership Role
- Work in a company with a solid track record of performance
Our client is American business services company specializing in customer engagement and business performance
The Job
Role and Responsibility:
- Answer incoming calls and respond to customer's emails.
- Managing and resolving customer queries/status/complaints.
- Identifying and escalating issues to supervisors.
- Providing products and service information to customers.
Ideal Candidate :
Skills Required :
- Any Fresher Undergraduate/ Graduate/ Post Graduate, experience in Bpo voice/non voice process only is eligible
-Shift : Rotational Shift/ Rotational Week Off
- Willingness to work in Voice process
- Must have good English speaking and narration skills.
- Good to have analytical, presentation & communication skill.
(ref:updazz.com
0 page views
Related listings
-
Call Centre BPO ExecutiveBPOResponsibilities: Call Centre II Customer Support II Sales • Manage large amounts of inbound and outbound calls promptly • Identify customer's needs, clarify information and provide solutions • Ability to be on phone for a long time and familiar with...2026/11/07
-
Customer Support Associate (1 Year experience in BPO)BPOPlease read the JD before applying. Hiring For Renowned MNC for Kolkata location. Process : Voice process Mode of Interview: Zoom meet. Eligibility : • Any graduate • Minimum 1 year of Experience in (BPO) is mandatory with proper paperwork. • Comfort...2026/11/07
-
URGENT REQUIRED MET CAN APPLY IN KOLKATABPOThe primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its superviso...2026/11/07