Customer Service Representative(Work from home)

JKS Outsourcing - Ahmedabad, Gujarat
Job details
No matching job preferences
Salary
₹30,842 - ₹40,222 a month
Job type
Full-time
Part-time
Internship
Fresher
Regular / Permanent
Contractual / Temporary
Freelance
Shift and schedule
Weekend availability
Flexible shift
Morning shift
Night shift
Rotational shift
Evening shift
Day shift
UK shift
Fixed shift
Monday to Friday
Benefits & Perks
Work from home, Provident Fund, Health insurance, Cell phone reimbursement
Qualifications
Higher Secondary(12th Pass) (Preferred)

English (Preferred)

Hindi (Preferred)

Benefits
Pulled from the full job description
Cell phone reimbursement
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home
Full Job Description
We are seeking a motivated and friendly Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients through various channels of communication. You will also be responsible for resolving customer issues and concerns in a timely and efficient manner.

Responsibilities:

Providing friendly and professional customer service through various channels, including phone, email, and chat.
Assisting customers with inquiries, requests, and complaints and escalating issues as necessary.
Maintaining accurate records of customer interactions and transactions.
Collaborating with other team members to resolve customer issues and concerns.
Identifying and communicating customer needs and feedback to relevant teams.
Requirements:

High school diploma or equivalent.
Previous experience in customer service or related field preferred.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to work under pressure.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work flexible hours and weekends as needed.
Perks:

Company-provided laptop for work.
Fresher's are welcome to apply.
Work from home option.
How to Apply:

Step 1: Click the below link and like our LinkedIn page to stay informed about future happenings: https://www.linkedin.com/company/jensen-kobain-solutions/ (Or copy paste the link if not working).

Step 2: Share your CV at chetan@jensenkobain.com.

Step 3: Our team will reach out to you for a telephonic interview.

Note: Kindly follow all 3 steps for successfully applying with us.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹30,914.18 - ₹40,526.45 per month

Benefits:

Cell phone reimbursement
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home
Schedule:

Evening shift
Fixed shift
Flexible shift
Monday to Friday
Night shift
UK shift
Supplemental pay types:

Commission pay
Joining bonus
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

CSS: 1 year (Preferred)
total work: 1 year (Preferred)
Design: 1 year (Preferred)
*Speak with the employer* +91-XXXXXXXXXX

Job Types: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Contractual / Temporary, Freelance
Contract length: 365 days
Part-time hours: 36 per week

Salary: ₹30,842.23 - ₹40,221.65 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Evening shift
Fixed shift
Flexible shift
Monday to Friday
Morning shift
Night shift
Rotational shift
UK shift
Supplemental pay types:

Commission pay
Joining bonus
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX