Customer Service Representative (Remote)
Published date: 2026/11/07
- Location: New Delhi, Delhi, India
energetic candidates to join as Virtual Assistant for our Customer Care/Operations Team serving the Americas and EMEA time zone.
Responsibilities
Customer Follow-up
Understand customer needs
Process new customer requests
Review and answer online chats
Review and answer voicemails and phone calls
Review and answer company WhatsApp messages
Review and answer customer Emails
Customer Management
Create working relationships with customers
Provider exceptional customer service
Delight customers with professionalism, relationship, and results
Coordinate active communication between patients and providers
Train the customer team on basic functions of our CRM.
Customer Pipeline Management
Prioritize customer requests based on needs
Contribute towards meeting monthly customer goals
Identify challenges and resolve issues related to coordination efforts
Communicate clearly and professionally both verbal and written
Represent the company and its products in an ethical and professional manner
Responsibilities
Customer Follow-up
Understand customer needs
Process new customer requests
Review and answer online chats
Review and answer voicemails and phone calls
Review and answer company WhatsApp messages
Review and answer customer Emails
Customer Management
Create working relationships with customers
Provider exceptional customer service
Delight customers with professionalism, relationship, and results
Coordinate active communication between patients and providers
Train the customer team on basic functions of our CRM.
Customer Pipeline Management
Prioritize customer requests based on needs
Contribute towards meeting monthly customer goals
Identify challenges and resolve issues related to coordination efforts
Communicate clearly and professionally both verbal and written
Represent the company and its products in an ethical and professional manner
0 page views
Related listings
-
Customer Care Executive (inbound) | DelhiBPOIts Work from Office Job Mon-Sat (10:00 am to 6:30 pm) Location - Netaji Subhash Place, Delhi Job Responsibilities: Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustain...2026/11/07
-
Customer Service ExecutiveBPOWe are a UK based online education institute providing vocational and professional courses for learners from all over the world. We are looking for an experienced Customer Service Executive who is motivated and has great attention to detail and is ca...2026/11/07
-
work from home Customer SupportBPOJob_ Customer Support Executive _Bengaluru Designation: Customer Support Executive Job Type: Permanent No of Vacancies: 08 Educational qualification: Any PUC qualification Experience: 0 - 10 Years [Fresher also okay] Salary: Depending on experience L...2026/11/07