Customer Service Representative - Kolkata
Published date: 2024/01/10
- Location: Kolkata, West Bengal, India
We are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients across India.
Responsibilities:
• Handle incoming customer inquiries and provide accurate and timely responses
• Assist customers with product information, pricing, and order processing
• Resolve customer complaints and ensure customer satisfaction
• Maintain customer records and update information as needed
• Collaborate with other departments to address customer issues and improve overall customer experience
• Stay up-to-date with product knowledge and company policies
Requirements:
• Previous experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills
• Proficient in using customer service software and systems
• Ability to work in a fast-paced and dynamic environment
• Flexibility to work shifts, including evenings and weekends
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team
Responsibilities:
• Handle incoming customer inquiries and provide accurate and timely responses
• Assist customers with product information, pricing, and order processing
• Resolve customer complaints and ensure customer satisfaction
• Maintain customer records and update information as needed
• Collaborate with other departments to address customer issues and improve overall customer experience
• Stay up-to-date with product knowledge and company policies
Requirements:
• Previous experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills
• Proficient in using customer service software and systems
• Ability to work in a fast-paced and dynamic environment
• Flexibility to work shifts, including evenings and weekends
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team
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