Customer Service Representative
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Hiring for Customer Service Representative (CSR)
Join our team and provide exceptional customer support!
Responsibilities include :
• Respond promptly and courteously to customer inquiries via various communication channels (phone, email, chat, etc.).
• Provide accurate information and guidance to customers regarding products, services, policies, and procedures.
• Assist customers in troubleshooting and resolving issues they may encounter, striving for first-contact resolution whenever possible.
• Maintain a deep understanding of our products and services to address customer inquiries effectively.
• Maintain a positive and professional demeanor at all times, ensuring that customers feel valued and respected.
• Stay up-to-date with industry trends and customer service best practices to enhance your performance.
Qualifications:
• HSC + 1 Year Experience in BPO
• Graduates + 9 Months Experience in BPO
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Adaptability and flexibility to handle a variety of customer interactions.
• Positive attitude and willingness to learn and adapt in a dynamic environment.
If interested, please contact on saba.gratitudeindia@gmail.com
Job Types: Full-time, Permanent
Salary: ₹600,000.00 - ₹620,000.00 per year
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• International BPO: 1 year (Preferred)
Language:
• English (Required)
Speak with the employer
+91-XXXXXXXXXX
Join our team and provide exceptional customer support!
Responsibilities include :
• Respond promptly and courteously to customer inquiries via various communication channels (phone, email, chat, etc.).
• Provide accurate information and guidance to customers regarding products, services, policies, and procedures.
• Assist customers in troubleshooting and resolving issues they may encounter, striving for first-contact resolution whenever possible.
• Maintain a deep understanding of our products and services to address customer inquiries effectively.
• Maintain a positive and professional demeanor at all times, ensuring that customers feel valued and respected.
• Stay up-to-date with industry trends and customer service best practices to enhance your performance.
Qualifications:
• HSC + 1 Year Experience in BPO
• Graduates + 9 Months Experience in BPO
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Adaptability and flexibility to handle a variety of customer interactions.
• Positive attitude and willingness to learn and adapt in a dynamic environment.
If interested, please contact on saba.gratitudeindia@gmail.com
Job Types: Full-time, Permanent
Salary: ₹600,000.00 - ₹620,000.00 per year
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• International BPO: 1 year (Preferred)
Language:
• English (Required)
Speak with the employer
+91-XXXXXXXXXX
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