Customer Service Representative

Profile - Customer Support Representative
Job Location - Mansarovar, Jaipur
Inbound/ outbound Voice/chat Process
Min. Qualification - 12th pass
12th passed/UG/Graduate are eligible
Work From Office
6 days of working with Rotational Shift

Roles & Responsibilities:

Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Desired candidate profile:

Spoken good communication skills ,level of customer service and maximizing productivity.
Good verbal, written and listening skills (English).
Understands details of several functions to provide quality service.
Carefully write/type messages to ensure professional tone
*Interview mode : Offline / telephonic

Thanks & Regards
Contact Info:
Nishtha HR - +91-XXXXXXXXXX
HR Team

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹216,000.00 - ₹384,000.00 per year

Schedule:

Day shift
Rotational shift
US shift
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Customer service (Preferred)
total work (Preferred)
Language:

English (Preferred)
Speak with the employer
+91 +91-XXXXXXXXXX

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