Customer Service Representative

Job details
No matching job preferences
Salary
₹1,50,000 - ₹4,00,000 a year
Job type
Full-time
Shift and schedule
Rotational shift
Benefits & Perks
Provident Fund, Health insurance, Paid time off, Paid sick time
Qualifications
Higher Secondary(12th Pass) (Preferred)

Benefits
Pulled from the full job description
Commuter assistance
Flexible schedule
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Full Job Description
Greetings from IntouchCX !!

Hiring for International non Voice| Gaming Support

We are looking for candidates to be hired in the role of Consultant- Customer Support / Sr. Consultant – Customer Support for our corporate office located at Electronic City ,Phase-1, Bangalore.

If you're interested in this position revert me back on this mail ID: sanjana.rai@24-7intouch.com else you can contact me directly on this number:8147091044

As a Customer Service Associate - Non-Voice, You Will…

● Provide support and resolve technical issues via email and other electronic communications

● Build credibility and trust with the customer by empathizing with their problem in words,

proactively understanding their needs and responding promptly to resolve their issue..

● Apply advanced troubleshooting techniques to provide unique solutions to the customer

● Leverage your experience to provide feedback to the team on how to improve our services

● Drive customer communication during critical events.

As a Customer Service Associate - Non-Voice, You Have…

● 6 months to 4 years of customer service experience through phone, email and chat.

● Fluency in written English

● Experience in the gaming/tech support (asset)

● Excellent oral and/or written communication skills

● Customer service experience with strong customer focus

● Excellent team player with experience and passion for gaming

● Strong multi-tasking skills

● Strong analytical and troubleshooting skills

● The enthusiasm to be a self-starter who is excited about learning new technologies on a daily

basis

Benefits of working as a Customer Service - Non-Voice:

● An attractive compensation package with performance-based incentives

● Incredible learning and growth opportunities

● Outstanding rewards and recognition program & employee engagement activities

● Free Food and Transport while working on-site

● Medical Insurance

Regards,

Sanjana Rai

Executive Talent Acquisition.

Mobile: +91 8147091044.

Intouch CX

intouchcx.com| sanjana.rai@24-7intouch.com

Job Type: Full-time

Salary: ₹150,000.00 - ₹400,000.00 per year

Benefits:

Commuter assistance
Flexible schedule
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:

Rotational shift
Supplemental pay types:

Performance bonus
Shift allowance
Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Speak with the employer
+91 8147091044

Hiring Insights
Hiring 10+ candidates for this role

Job activity
Posted 1 day ago