Customer Service Representative
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Responsibilities
• Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Requirements
- Strong communications skills
- Ability to listen and problem-solve
- Strong interpersonal skills
- Ability to perform under pressure
- Basic computer skills
- Handling US Customer Over The Call Or Chat
- Customer Care
- Excellent Communications Required
- Rotational Shifts.
Share Resume at 7599810837
• Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Requirements
- Strong communications skills
- Ability to listen and problem-solve
- Strong interpersonal skills
- Ability to perform under pressure
- Basic computer skills
- Handling US Customer Over The Call Or Chat
- Customer Care
- Excellent Communications Required
- Rotational Shifts.
Share Resume at 7599810837
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