Customer Service Representative
Published date: 2024/01/10
- Location: Chandigarh , Chandigarh , India
Customer Support Representative:
Minimum 1 to 3 Years
Qualification: Higher Secondary /Any graduate
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Data Entry
Proficient in MS Excel
Job Type: Full-time
Salary: ₹240,000.00 - ₹500,000.00 per year
Benefits:
Commuter assistance
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Monday to Friday
Night shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 2 years (Preferred)
Language:
English (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Minimum 1 to 3 Years
Qualification: Higher Secondary /Any graduate
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Data Entry
Proficient in MS Excel
Job Type: Full-time
Salary: ₹240,000.00 - ₹500,000.00 per year
Benefits:
Commuter assistance
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Monday to Friday
Night shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 2 years (Preferred)
Language:
English (Preferred)
Speak with the employer
+91-XXXXXXXXXX
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