Customer Service Representative

Published date: 2024/01/10
  • Location: Ahmedabad, Gujarat, India
Excellent opportunity for Customer Service Representative (male/female candidates) having 0-1 years of experience to join our ever expanding team at Ahmedabad, Gujarat.

Main Activities:
• Understand and acquire thorough knowledge of various products of the company
• Handling customer queries with right solutions
• Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process

What are we looking for:
• HSC or Graduate
• Fresher / 01 year experience of relevant work
• Good verbal communication skills in English and Hindi is must
• Excellent telephone etiquette and ability to demonstrate professional grammar and diction
• Good relationship skills with understanding of client service
• Proficient in using MS Office Software mainly  Word, Excel, Outlook
• Good general knowledge of Banking sector will be an added advantage

What you will get:
• Annual CTC : Upto 1.8-2 LPA and negotiable (as per relevant experience)
•...
Company Name: Esmsys Pvt Ltd

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