Customer Service Representative
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
International Chat Operations – Customer Care – Customer Operations Responsibilities
- Review customer service notes
- Check status of services on account
- Take appropriate steps to resolve customer's problems
- Troubleshoot technical issues related to customer’s services
- Communicate effectively and close the loop with clients in case of observations
- Update status in internal as well as client tools
- Meet process expectations with high quality standards and adherence to SLAs
Minimum Qualifications
- Graduate either Fresher/Experienced OR Undergraduate with a minimum of 1 year of experience
- Good communication and interpersonal skills
- Ability to quickly and efficiently assimilate process knowledge
- Professional in conduct/behavior, appearance and communication
- Understanding of web technology and cable setup
- Reliability in terms of attendance and timing
- Flexible for 24x7 shifts
- Should not have any commitments – part time courses, tuitions, etc. that hamper work performance
Preferred Qualifications
- Basic knowledge of excel
- Experience in troubleshooting related process
- Ability to analyze information and evaluate results to choose the best solution and solve problems
- Good documentation skills
Salary :- Up to 25 CTC
Share Resume at 7599810837
- Review customer service notes
- Check status of services on account
- Take appropriate steps to resolve customer's problems
- Troubleshoot technical issues related to customer’s services
- Communicate effectively and close the loop with clients in case of observations
- Update status in internal as well as client tools
- Meet process expectations with high quality standards and adherence to SLAs
Minimum Qualifications
- Graduate either Fresher/Experienced OR Undergraduate with a minimum of 1 year of experience
- Good communication and interpersonal skills
- Ability to quickly and efficiently assimilate process knowledge
- Professional in conduct/behavior, appearance and communication
- Understanding of web technology and cable setup
- Reliability in terms of attendance and timing
- Flexible for 24x7 shifts
- Should not have any commitments – part time courses, tuitions, etc. that hamper work performance
Preferred Qualifications
- Basic knowledge of excel
- Experience in troubleshooting related process
- Ability to analyze information and evaluate results to choose the best solution and solve problems
- Good documentation skills
Salary :- Up to 25 CTC
Share Resume at 7599810837
2 page views
Related listings
-
Micromax customer care apply Boys / Girls For CCE profile. 7296825265 JaipurCustomer CareMicromax customer care apply Boys / Girls For CCE profile. 7296825265 Hiring in both process, domestic as well as in international. • salary in domestic: - 8k-15k • salary in international: - 12k-20k • huge incentives. *both side cab. • shifts day &a...2026/11/09
-
Good Communication Skills ( Customer care Executive ) jobs for All...Customer CareGood Communication Skills ( Customer care Executive ) jobs for All 9587065945 Experience: 0 - 0 years Keywords / Skills : Jobs, Bpo, Call Center, Inbound, Fresher, Communication, Voice Process, Day Shift Call Center, Night Shift Bpo, International Ca...2026/11/09
-
Dayshift| Fresher/ Experience| Customer Care| International BPO 25K JaipurCustomer CareDayshift| Fresher/ Experience| Customer Care| International BPO 25K Job Description Day / Night shift Available International Voice Process Salary 15k to 28k Domestic BPO Salary- 10.5k-15k Non Voice Process,Telecalling,Inbound Process. Salary:INR 1,7...2026/11/09