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Customer Service Representative

Published date: 2024/01/10
  • Location: Ahmedabad, Gujarat, India
Handling of outbound calls of customers regarding card control

. Clarifications & queries on transactions declined due to card control not enabled

. Renewal and upgrade customers for welcome call/feature enforcement

. Attempting to delight the customer by striking a relationship and fulfilling needs

. Answering customer calls within the specified call answer time

. Responding to customers with the resolution within the defined TATs

. Call back to customers in case of any unresolved queries etc

. Min. Graduate

. Avg. in English & Hindi

. Achieve service quality

. Age below 35 Years

Location - RTO Circle Ahmedabad

Salary - 16k to 22k
Company Name: Mspire Ventures Private Limited

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