Customer Service Representative
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
International Chat Operations – Customer Care – Customer Operations Responsibilities
- Review customer service notes
- Check status of services on account
- Take appropriate steps to resolve customer's problems
- Troubleshoot technical issues related to customer’s services
- Communicate effectively and close the loop with clients in case of observations
- Update status in internal as well as client tools
- Meet process expectations with high quality standards and adherence to SLAs
Minimum Qualifications
- Graduate either Fresher/Experienced OR Undergraduate with a minimum of 1 year of experience
- Good communication and interpersonal skills
- Ability to quickly and efficiently assimilate process knowledge
- Professional in conduct/behavior, appearance and communication
- Understanding of web technology and cable setup
- Reliability in terms of attendance and timing
- Flexible for 24x7 shifts
- Should not have any commitments – part time courses, tuitions, etc. that hamper work performance
Preferred Qualifications
- Basic knowledge of excel
- Experience in troubleshooting related process
- Ability to analyze information and evaluate results to choose the best solution and solve problems
- Good documentation skills
Salary :- Up to 25 CTC
Share Resume at 7599810837
- Review customer service notes
- Check status of services on account
- Take appropriate steps to resolve customer's problems
- Troubleshoot technical issues related to customer’s services
- Communicate effectively and close the loop with clients in case of observations
- Update status in internal as well as client tools
- Meet process expectations with high quality standards and adherence to SLAs
Minimum Qualifications
- Graduate either Fresher/Experienced OR Undergraduate with a minimum of 1 year of experience
- Good communication and interpersonal skills
- Ability to quickly and efficiently assimilate process knowledge
- Professional in conduct/behavior, appearance and communication
- Understanding of web technology and cable setup
- Reliability in terms of attendance and timing
- Flexible for 24x7 shifts
- Should not have any commitments – part time courses, tuitions, etc. that hamper work performance
Preferred Qualifications
- Basic knowledge of excel
- Experience in troubleshooting related process
- Ability to analyze information and evaluate results to choose the best solution and solve problems
- Good documentation skills
Salary :- Up to 25 CTC
Share Resume at 7599810837
0 page views
Related listings
-
Customer Support Assistant Full-Time - [U-718]Customer CareDuties and Responsibilities: Calling, replying, attending andcoordinating from various borrowers, tracking their queries, and resolving them Skills and Qualifications: 1. Strong Communication Skills 2. Basic Understanding onaccounts 3. Good Knowledge...2026/11/09
-
Customer Support VoiceCustomer CareKey Result Areas/Major Responsibilities: • Customer Interaction • Store Management • Cash Handling Experience & Skills: • Freshers May Apply • Minimum 12th Pass • Good Communication Skill • Basic Computer Knowledge Job Types: Full-time, Regular /...2026/11/09
-
Tele Calling ExecutiveCustomer CareTo Develop Business Through Tele Marketing, Able to Hand Independaly.,2026/11/09