Customer Service Representative

Published date: 2024/01/10
  • Location: Gujarat, India
xcellent opportunity for Customer Service Representative (male/female candidates) having 0-1 years of experience to join our ever expanding team at Ahmedabad, Gujarat.

Main Activities:

Understand and acquire thorough knowledge of various products of the company

Handling customer queries with right solutions

Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process

What are we looking for:

HSC or Graduate

Fresher / 01 year experience of relevant work

Good verbal communication skills in English and Hindi is must

Excellent telephone etiquette and ability to demonstrate professional grammar and diction

Good relationship skills with understanding of client service

Proficient in using MS Office Software mainly Word, Excel, Outlook

Good general knowledge of Banking sector will be an added advantage

What you will get:

Annual CTC : Upto 1.8-2 LPA and negotiable (as per relevant experience)
Location: Ahmedabad, Gujarat
Extensive opportunities for growth and professional development thanks to our mentoring system
Work friendly atmosphere
Excellent compensations
Job Type: Fresher

Benefits:

Flexible schedule
Provident Fund
Schedule:

Night shift
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Company Name: Esmsys Pvt Ltd Ahmedabad, Gujarat

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