Customer Service Representative
Published date: 2026/11/09
- Location: dwarka, New Delhi, Delhi, India
Backed by marquee angels from Lenskart, Cloudnine, Nykaa, Amazon, Flipkart, Cred, Pratilipi, Kutumb, Snap & more, Plume Beauty is on its way to disrupt the cosmetics industry, in India and outside.
Plume Beauty focuses on creating premium makeup products at par with international standards, at a reachable price. We are creating products for women of today, who follow the latest trends and want only the best products for themselves.
Plume is one of the fastest going D2C brands in India, with enviable statistics of having a staggering 10X jump in revenue over last 5 months, while maintaining profitability. We are on a mission to create India's largest beauty brand, and are seeking great folks who want to truly disrupt the beauty space with us!
What Values are we Looking for in TeleCalling position?
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
Plume Beauty focuses on creating premium makeup products at par with international standards, at a reachable price. We are creating products for women of today, who follow the latest trends and want only the best products for themselves.
Plume is one of the fastest going D2C brands in India, with enviable statistics of having a staggering 10X jump in revenue over last 5 months, while maintaining profitability. We are on a mission to create India's largest beauty brand, and are seeking great folks who want to truly disrupt the beauty space with us!
What Values are we Looking for in TeleCalling position?
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
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