Customer Service Representative
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Job Summary
Customer Support Executives
Responsibilities and Duties
1. Experience in handling US clients.
2. Should be able to handle outbound calls related to customers' requests, queries, and complaints.
3. Prepare basic daily reports.
4. Effective problem-solving skills like decision making, and time management.
5. Raise awareness of the campaign to the clients.
6. Should be fluent in English with excellent verbal & communication skills.
Key Skills
English, Customer Service, Microsoft Office, Client Management
Required Experience and Qualifications
Experience - 1- 4 years (Freshers can also apply)
Shift - US shift
Benefits
1. Paid Leaves
2. Training
3. Saturday & Sunday Off
4. Reference Bonuses
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Food allowance
Internet reimbursement
Leave encashment
Paid time off
Schedule:
Evening shift
Night shift
US shift
Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Customer Support Executives
Responsibilities and Duties
1. Experience in handling US clients.
2. Should be able to handle outbound calls related to customers' requests, queries, and complaints.
3. Prepare basic daily reports.
4. Effective problem-solving skills like decision making, and time management.
5. Raise awareness of the campaign to the clients.
6. Should be fluent in English with excellent verbal & communication skills.
Key Skills
English, Customer Service, Microsoft Office, Client Management
Required Experience and Qualifications
Experience - 1- 4 years (Freshers can also apply)
Shift - US shift
Benefits
1. Paid Leaves
2. Training
3. Saturday & Sunday Off
4. Reference Bonuses
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Food allowance
Internet reimbursement
Leave encashment
Paid time off
Schedule:
Evening shift
Night shift
US shift
Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
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