Customer Service Representative

Published date: 2026/11/06
  • Location: Jaipur, Rajasthan, India
Responsibilities

Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Salary

Up to 15K CTC

Requirement

Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Graduation Degre
Job Type: Full-time

Salary: ₹13,000.00 - ₹16,000.00 per month

Schedule:

Rotational shift
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Company Name: Impetus Consulting

Apply

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