Customer Service Officer
Published date: 2024/01/10
- Location: Madurai-South taluk,, Tamil Nadu, India
Job Duties & Responsibilities
• Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
• Process cash transactions, transfer transactions and clearing of instruments
• Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
• Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
• Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Primary Location
India-Tamil Nadu-Villapuram
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Dec 8, 2023, 6:58:39 PM
• Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
• Process cash transactions, transfer transactions and clearing of instruments
• Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
• Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
• Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Primary Location
India-Tamil Nadu-Villapuram
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Dec 8, 2023, 6:58:39 PM
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