Customer Service Officer

Job details
No matching job preferences
Salary
₹20,000 - ₹25,000 a month
Job type
Full-time
Fresher
Regular / Permanent
Shift and schedule
Day shift
Qualifications
Higher Secondary(12th Pass) (Preferred)

Total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

English (Preferred)

Hindi (Preferred)

Full Job Description
Job description

· Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

· Acquire a thorough understanding of key customer needs and requirements

· Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

· Ensure the correct products and services are delivered to customers in a timely manner

· Serve as the link of communication between key customers and internal teams

· Resolve any issues and problems faced by customers and deal with complaints to maintain trust

· Play an integral part in generating new sales that will turn into long-lasting relationships

· Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Job Type: Full-time

Salary: ₹15,000.00 - ₹25,000.00 per month

Shift:

Day shift
Ability to commute/relocate:

Mumbai, Maharashtra:
Education:

Bachelor's (Preferred)
Experience

total work: 1 year (Preferred)
*Speak with the employer* +91 9833616148

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹20,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Supplemental pay types:

Performance bonus
Yearly bonus
Ability to commute/relocate:

Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
+91 9833616148

Hiring Insights
Hiring 1 candidate for this role

Job activity
Posted 1 day ago