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Customer Service Officer

Published date: 2024/01/10
  • Location: maharashtra, pune, India
• Processing of cashless / reimbursement claims request received from the hospital.
• Proper scrutiny of the medical documents received from the hospital/ patient and ask for relevant details to corroborate with the available diagnosis.
• Review the treatment details/ medication regimen given during hospitalization and ask for justification from treating doctor if treatment protocol is not appropriate to the diagnosis.
• Collate the medical details with the applicable policy terms to arrive at the final decision of claims adjudication.
• . Handling grievances effectively.
Company Name: Kartavya Healtheon Pvt Ltd Pune, Maharashtra

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