CUSTOMER SERVICE MANAGER
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Job Summary a Ability to pick up quality customers across liabilities & assets and cross sell third party products. a To ensure accurate, timely and error free processing of customer service requests a To overcome problems using guidelines and escalate with expediency, when necessary. a To ensure the best visual impact of the branches on customers Detailed Responsibilities a To work for providing first class service experience to existing customers and take references for acquiring new quality customers. To cross sell deposit and fee products to such customers and penetrate better market share a To constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same. a To keep updating knowledge and exposure to various banking products both internal as well as competitor. a To continuously improve product knowledge and awareness of market trends and competitor products. a To overcome problems using guidelines and escalate with expediency, when necessary. a .Other duties may be assigned from time to time as desired by the Bank Desired skills and competencies a Good knowledge of the geographical area, a Experience in banking as well as exposure to banking products is desired a communication skills with good command in English and Local Language is mandatory a Working knowledge of PPTas and understanding of MIS. a Disciplined on the compliance and Audit part and knowledge of the product being handled a Good co-ordination and networking skills a Sales Experience desired, though not mandatory
3.00-5.00 Years
3.00-5.00 Years
0 page views
Related listings
-
Senior Business Development ManagerBankJob : Retail Banking Primary Location : Asia-India-New Delhi Schedule : Full-time Employee Status : Permanent Posting Date : 08/Dec/2022, 12:01:41 AM Unposting Date : Ongoing Roles and Responsibility Strategy Meet the business objectives initiated by...2026/11/09
-
Associate Vice PresidentBankThe Investment Banking Advisory (IBA) team is a business unit within the Strategy & Transactions practice. This IBA team partners with its clients to identify the best opportunities and assists them in choosing and consummating the right transact...2026/11/09
-
Relationship Manager RoyaleBankA U Small Finance Bank Limited (AU Bank) is a scheduled commercial bank and a Fortune India 500 Company. With 25 years legacy of being a retail focused and customer centric institution, the company started its banking operation in April 2017. In 3 ye...2026/11/09