Customer Service Manager
Published date: 2026/11/06
- Location: Jaipur, Rajasthan, India
Ensure 100% complaints closure within TAT without compromising on customer satisfaction Understand customers issues and concerns, assist the customer with resolution Coordination with internal teams liaise with sales, qig, credit, operations for data / details requirement needed for resolving the customer issues Assist qig / nodal officers in drafting response with requisite details.
Process improvements Jointly with other stake holders - Identifying areas for improvement in resolving the CRM within TAT.
Process improvements Jointly with other stake holders - Identifying areas for improvement in resolving the CRM within TAT.
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