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Customer Service (Inbound Calls)

Published date: 2024/01/10
  • Location: Pune, Maharashtra, India
Position: Customer Service (Inbound Calls)

Experience: 3-5 Years of relevant experience

Location: Pune

Job Description:

1. 3- 5 years of work experience in customer service, retail pharmacy, hospitality, or other people-focused industries.

2. A high degree of empathy along with a solution-oriented mindset towards the challenges of others.

3. Strong written and verbal communication skills.

4. Ability to work a flexible schedule as we provide 24/7 customer care.

5. Willingness to learn and grow in a fast-paced environment.

6. Strong computer aptitude with multiple systems including but not limited to Microsoft Office 365

products like Outlook, Teams, SharePoint, and others.

7. Salesforce experience a plus
Company Name: Mississippi Consultants LLP

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