Customer Service - Freight Forwarding
Published date: 2024/01/10
- Location: Gandhidham, Gujrat , India
Help manage current customer accounts.
Deal with a high volume of inbound and outbound phone calls.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.
Job Requirements:
High quality written and verbal communication skills
Ability to adapt to changes in the work environment
Accurate and able to produce quality work
Dependability
Problem solver
Ability to work in teams and open to others views
Show respect toward others with cultural differences
Quality decision making
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Experience - 2 - 6 Years
Graduation is Mandatory
Interested Candidates can send Resume at ramya@goodrichlogistics.com
Export Documentation
Job Type: Full-time
Salary: ₹21,000.00 - ₹40,000.00 per month
Speak with the employer
+91-XXXXXXXXXX
Deal with a high volume of inbound and outbound phone calls.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.
Job Requirements:
High quality written and verbal communication skills
Ability to adapt to changes in the work environment
Accurate and able to produce quality work
Dependability
Problem solver
Ability to work in teams and open to others views
Show respect toward others with cultural differences
Quality decision making
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Experience - 2 - 6 Years
Graduation is Mandatory
Interested Candidates can send Resume at ramya@goodrichlogistics.com
Export Documentation
Job Type: Full-time
Salary: ₹21,000.00 - ₹40,000.00 per month
Speak with the employer
+91-XXXXXXXXXX
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