Customer Service Freight Forwarding
Published date: 2026/11/07
- Location: Ahmedabad, Gujarat, India
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Co- ordinate with Customer about queries/ shipment and update follow up on regular basis.
Negotiate Price desk with overseas partners & getting competitive rates.
Quoting rates to clients after negotiating with various agents.
Co-ordinate with sales team, accounts team, shipping lines, custom house agents
Coordinate for the operational activities of the ongoing shipments with customer, agents and shipping lines.
Follow up over all export consignment on daily basis.
To ensure Invoicing for accounts are printed & delivered as per deadlines defined.
Handle top accounts, ensure retention & growth is planned in line with the company objectives
Direct co-ordination with shipping lines, overseas Offices for Operational issues & shipment planning/execution of shipment.
Timely updating to clients about the shipment status
Handling of all types of correspondence with the overseas agent/forwarder and shipping line independently.
Resoluti
Co- ordinate with Customer about queries/ shipment and update follow up on regular basis.
Negotiate Price desk with overseas partners & getting competitive rates.
Quoting rates to clients after negotiating with various agents.
Co-ordinate with sales team, accounts team, shipping lines, custom house agents
Coordinate for the operational activities of the ongoing shipments with customer, agents and shipping lines.
Follow up over all export consignment on daily basis.
To ensure Invoicing for accounts are printed & delivered as per deadlines defined.
Handle top accounts, ensure retention & growth is planned in line with the company objectives
Direct co-ordination with shipping lines, overseas Offices for Operational issues & shipment planning/execution of shipment.
Timely updating to clients about the shipment status
Handling of all types of correspondence with the overseas agent/forwarder and shipping line independently.
Resoluti
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