Customer Service Executive (Voice)
Published date: 2026/11/08
- Location: Bengaluru , Karnataka, India
Role and Responsibility Customer Service Executive ? Inbound calling for customer service. ? Identify and assess customers needs to achieve satisfaction. ? Build sustainable relationships and trust with customer accounts through open and interactive communication. ? Provide accurate, valid and complete information by using the right methods/tools. ? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. ? Keep records of customer interactions, process customer accounts. ? Follow communication procedures, guidelines and policies. ? Take the extra mile to engage customers
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