Customer Service Executive (International Calling Process)
Published date: 2024/01/10
- Location: Vadodara, Gujarat, India
Benefits
Pulled from the full job description
Leave encashment
FS business solutions the sister company of Australian Based Joya Medical Supplies is after a passionate Customer service representative with a real attention to detail. At Joya Medical Supplies, We have clear vision to be the place where a diverse mix of talented people want to come, to stay and to do their best work. You will work with small dynamic team across our 2 already established websites.
Answering detailed product and service questions. Identifying and fulfilling customer needs to achieve satisfaction. Handling complaints, providing appropriate solutions and alternatives. Keeping records of customer interactions, processing customer accounts and filing documents through our 24/7 live chat, email or Phone call.
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication, writing, speaking, listening and presentation skills
Ability to multi-task, priorities, and manage time effectively
Bachelor's degree (any field) essential
essential throughout English Medium
experience with medical background will be an advantage
Basic computer knowledge
Rotational shift,
BENEFITS OF WORKING WITH US:
Good pay rate.
Bonus.
Work with renowned Australian company.
night shift, weekend and public holidays allowance
Contact No : 9898256551
Pay : No bar for right candidate
Job Type: Full-time
Salary: From ₹20,000.00 per month
Benefits:
Leave encashment
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
Speak with the employer
+91 +61 466 580 124
Expected Start Date: 15/10/2023
Pulled from the full job description
Leave encashment
FS business solutions the sister company of Australian Based Joya Medical Supplies is after a passionate Customer service representative with a real attention to detail. At Joya Medical Supplies, We have clear vision to be the place where a diverse mix of talented people want to come, to stay and to do their best work. You will work with small dynamic team across our 2 already established websites.
Answering detailed product and service questions. Identifying and fulfilling customer needs to achieve satisfaction. Handling complaints, providing appropriate solutions and alternatives. Keeping records of customer interactions, processing customer accounts and filing documents through our 24/7 live chat, email or Phone call.
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication, writing, speaking, listening and presentation skills
Ability to multi-task, priorities, and manage time effectively
Bachelor's degree (any field) essential
essential throughout English Medium
experience with medical background will be an advantage
Basic computer knowledge
Rotational shift,
BENEFITS OF WORKING WITH US:
Good pay rate.
Bonus.
Work with renowned Australian company.
night shift, weekend and public holidays allowance
Contact No : 9898256551
Pay : No bar for right candidate
Job Type: Full-time
Salary: From ₹20,000.00 per month
Benefits:
Leave encashment
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
Speak with the employer
+91 +61 466 580 124
Expected Start Date: 15/10/2023
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