Customer Service Executive - Billing, Collections ...
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
About Tata Communications
Tata Communications, a digital ecosystem enabler, we enable the digital transformation of enterprises globally. With a solution orientated approach and proven managed service capabilities and cutting-edge platforms, Tata Communications drives the next level of intelligence powered by cloud, mobility, IoT, collaboration, security, and network services
About Role
Designation - Executive - Billing
Location - Pune - Dighi
Reports To - Manager - Billing
About The Function - Billing
Purpose - Broad objective of the role
To support billing team in day to day operations.
Minimum qualification & experience
M.Com/B.Com/BBA/BMS
Min - 3 yrs of relevant experience
Key Responsibilities
• Has enough knowledge within Billing & Collections to allow them to apply their knowledge efficiently and work productively with broad instruction.
• Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
• Operational role which is responsible for delivering results that have direct impact on the achievement of results within Billing & Collections. Works under direct supervision.
• Able to identify problems and improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
• Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation
Tata Communications, a digital ecosystem enabler, we enable the digital transformation of enterprises globally. With a solution orientated approach and proven managed service capabilities and cutting-edge platforms, Tata Communications drives the next level of intelligence powered by cloud, mobility, IoT, collaboration, security, and network services
About Role
Designation - Executive - Billing
Location - Pune - Dighi
Reports To - Manager - Billing
About The Function - Billing
Purpose - Broad objective of the role
To support billing team in day to day operations.
Minimum qualification & experience
M.Com/B.Com/BBA/BMS
Min - 3 yrs of relevant experience
Key Responsibilities
• Has enough knowledge within Billing & Collections to allow them to apply their knowledge efficiently and work productively with broad instruction.
• Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
• Operational role which is responsible for delivering results that have direct impact on the achievement of results within Billing & Collections. Works under direct supervision.
• Able to identify problems and improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
• Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation
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