Customer Service Executive
Published date: 2024/01/10
- Location: Kota, Rajasthan, India
₹8T–₹15T a month
Full–time
Handle Customer's Inbound and Outbound Calls. Solving Queries of Customer-related concerns. There will be Three Shifts and 24*7 Support Work. Communication Skills, Customer Handling, and Basic English Spoken is Plus. Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level
Full–time
Handle Customer's Inbound and Outbound Calls. Solving Queries of Customer-related concerns. There will be Three Shifts and 24*7 Support Work. Communication Skills, Customer Handling, and Basic English Spoken is Plus. Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level
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