Customer Service Executive
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Ability to communicate with our global customers in both written and spoken French within corporate environment
Making sure all queries are dealt with efficiently
Completing daily reports
Attending daily team meetings
Working to SLA agreements
Be proficient in and understand the print industry terminology
Seek guidance from Team Leader when unexpected situations arise
Support Service Delivery team with rationalisation programmes
Complaint handeling
Updating own knowledge on internal processes, procedures, regulations and products - and providing accurate guidance to clients at all times
Job Type: Full-time
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Making sure all queries are dealt with efficiently
Completing daily reports
Attending daily team meetings
Working to SLA agreements
Be proficient in and understand the print industry terminology
Seek guidance from Team Leader when unexpected situations arise
Support Service Delivery team with rationalisation programmes
Complaint handeling
Updating own knowledge on internal processes, procedures, regulations and products - and providing accurate guidance to clients at all times
Job Type: Full-time
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX
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