Customer Service Executive
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Company Description
Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client servicing, and expert opinion. PHS administers a customized healthcare package for its clients.
Role Description
This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for managing customer service, support, and satisfaction. The role involves handling customer queries, complaints, and feedback, and ensuring timely resolution of issues. The Customer Service Executive will also be responsible for managing customer service operations and ensuring customer retention.
Qualifications
• Excellent interpersonal skills.
• Experience in managing customer satisfaction support, and service.
• Ability to handle customer queries, complaints, and feedback.
• Experience in customer service management.
• Strong problem-solving and decision-making skills.
• Excellent communication skills.
• Must be a graduate.
• Experience in the healthcare industry is a plus.
• Freshers are also welcome.
Location: Andheri East, Mumbai, Maharashtra.
Drop your resume at sweta.prajapati@paramounttpa.com or Whatsapp at 7400026128
Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client servicing, and expert opinion. PHS administers a customized healthcare package for its clients.
Role Description
This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for managing customer service, support, and satisfaction. The role involves handling customer queries, complaints, and feedback, and ensuring timely resolution of issues. The Customer Service Executive will also be responsible for managing customer service operations and ensuring customer retention.
Qualifications
• Excellent interpersonal skills.
• Experience in managing customer satisfaction support, and service.
• Ability to handle customer queries, complaints, and feedback.
• Experience in customer service management.
• Strong problem-solving and decision-making skills.
• Excellent communication skills.
• Must be a graduate.
• Experience in the healthcare industry is a plus.
• Freshers are also welcome.
Location: Andheri East, Mumbai, Maharashtra.
Drop your resume at sweta.prajapati@paramounttpa.com or Whatsapp at 7400026128
0 page views
Related listings
-
MIS ExecutiveMIS ExecutiveSkills required – Excel, VBA, Macros, RTA, basic of SQL & Power BI Rounds – BOE Assessment, Excel Test & Final Ops Round Graduate / Non Graduate: • Graduate • Understanding of Erlang methodology. • Hands on experience in scheduling and roster...2026/11/10
-
MIS ExecutiveMIS ExecutiveKey Results Area • Internal and Partner MIS and Sales Co-ordination. • Creates new and innovative ideas for Partner and MIS management. • Responds to any inquiries from sales teams, coordinate with them on regular basis on central initiatives • Evalu...2026/11/10
-
MIS EXECUTIVE 1YR EXPERIENCEMIS ExecutivePOSITION: MIS EXECUTIVE VACANCY: 05 LOCATION: MIDC AIROLI EXPERIENCE: 01YR PLUS Salary: (Last CTC Hike) SKILLS: Advanced Excel (Pivot table, formulas, v-look up, h-look up, master the shortcuts, filter results, summarize large data, typing speed WPM ...2026/11/10