Customer Service Executive

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
Designation: AM- Customer Service

This job is ideal for somebody having experience of catering US markets.

Duties and Responsibilities

Operations:
• Account Management support.
• Develop open and effective channels of communication with each client.
• Extract and coordinate the Projects and determine the best utilization of resources to increase customer satisfaction.
• Networking and Relationship Building
• Strong Follow up
• Become the Reliable point of contact for each account that is required to
• Create strong presence
• Create trust and bond
• Reliability & Sustainability Mechanism

Delivery Management:
• Ensuring the swift execution of assignments provided by client
• Coordinating with the different people in the company involved in delivering the engagement with a result oriented approach

Experience: at least 2 years in US market(International customer service)

Key Skills Required.
• Time Management & Result Oriented Approach
• Project Management
• Effective Skill Of Managing People
• Positive Attitude & Emotional Intelligence
• Working knowledge of Excel & Presentations
• Excellent written and verbal communication skills.

Salary budget: upto INR 6.00 lpa (Negotiable
Company Name: Da Werben

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