Customer Service Executive
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Designation: AM- Customer Service
This job is ideal for somebody having experience of catering US markets.
Duties and Responsibilities
Operations:
• Account Management support.
• Develop open and effective channels of communication with each client.
• Extract and coordinate the Projects and determine the best utilization of resources to increase customer satisfaction.
• Networking and Relationship Building
• Strong Follow up
• Become the Reliable point of contact for each account that is required to
• Create strong presence
• Create trust and bond
• Reliability & Sustainability Mechanism
Delivery Management:
• Ensuring the swift execution of assignments provided by client
• Coordinating with the different people in the company involved in delivering the engagement with a result oriented approach
Experience: at least 2 years in US market(International customer service)
Key Skills Required.
• Time Management & Result Oriented Approach
• Project Management
• Effective Skill Of Managing People
• Positive Attitude & Emotional Intelligence
• Working knowledge of Excel & Presentations
• Excellent written and verbal communication skills.
Salary budget: upto INR 6.00 lpa (Negotiable
This job is ideal for somebody having experience of catering US markets.
Duties and Responsibilities
Operations:
• Account Management support.
• Develop open and effective channels of communication with each client.
• Extract and coordinate the Projects and determine the best utilization of resources to increase customer satisfaction.
• Networking and Relationship Building
• Strong Follow up
• Become the Reliable point of contact for each account that is required to
• Create strong presence
• Create trust and bond
• Reliability & Sustainability Mechanism
Delivery Management:
• Ensuring the swift execution of assignments provided by client
• Coordinating with the different people in the company involved in delivering the engagement with a result oriented approach
Experience: at least 2 years in US market(International customer service)
Key Skills Required.
• Time Management & Result Oriented Approach
• Project Management
• Effective Skill Of Managing People
• Positive Attitude & Emotional Intelligence
• Working knowledge of Excel & Presentations
• Excellent written and verbal communication skills.
Salary budget: upto INR 6.00 lpa (Negotiable
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