Customer Service Executive

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
Position : Customer care executive

Job Location - Andheri, Mumbai (Work from Office)

Shift Timing - 9AM – 6PM shift. ( 6days working)

Experience : 1-3 years (contact/call center experience)

· Experience in sales or lead qualification process is a must.

· Well acquainted with platforms like Exotel, Slash, Plivo, Twilio etc.

· Fluent in English and Hindi both spoken and written. Knowledge of a regional language will be an advantage.

· Good communication skills

· Willingness to work from the office with roster based weekly offs.

Perks & Benefits:

· Performance linked incentives.

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• Call center (voice process): 1 year (Required)
• in sales or lead qualification process is a must.: 1 year (Required)
• tools - Exotel, Slash, Plivo, Twilio (anyone): 1 year (Required
Company Name: Nisos Technologies

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