Customer Service Executive

Job details
No matching job preferences
Salary
₹15,000 - ₹24,000 a month
Job type
Full-time
Fresher
Shift and schedule
Night shift
Rotational shift
Day shift
Qualifications
Higher Secondary(12th Pass) (Preferred)

Total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

English (Preferred)

Hindi (Preferred)

Full Job Description
Designation- Executive-Contact Centre

Qualification: HSC/Any Graduate

Age: Not more than 35 years

Future Generali India Insurance Company Limited

Position Responsibilities -

· Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)

· Utilize available knowledge resources and systems to educate the callers and resolve their concerns.

· Accurately document the interactions and ensuring fulfilment of any follow-up commitments.

· Ensure adherence to defined processes and required verbatim

· Undergo periodic trainings and certifications

· Work in rotational shifts & days (9 hours shift, 7 week offs in a month).

o Late/Night shifts for men only.

For Ladies earliest shift-start time would be 7:00 AM and latest end-time 9:00 PM.

languages-English and Hindi

Knowledge of South Indian Languages would be added advantage

location - Thane

Job Types: Full-time, Fresher

Salary: ₹15,000.00 - ₹24,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
+91 8407926646

Hiring Insights
Hiring 8 candidates for this role

Job activity
Posted Just posted